Refund & Cancellation Policy

Cancellations

You can cancel an order at no charge any time before it is dispatched. Email hello@blendstart.com with your order number and we will confirm and refund.

Once an order has been handed to the courier, it can no longer be cancelled. You can still return it under the rules below.

Returns

• Unopened pouches can be returned within 7 days of delivery for a full refund of the product price.
• Opened pouches are not eligible for return for hygiene and food-safety reasons, except where the product is defective or damaged.
• Damaged or wrong items: contact us within 48 hours of delivery with photos. We will arrange a free replacement or full refund.

How to return

1. Email hello@blendstart.com with your order number and reason for return.
2. We will share a return address and pickup details.
3. Once we receive and inspect the package, we will issue your refund within 5 business days.

Refund timeline

Approved refunds are credited to the original payment method via Razorpay. After we initiate the refund, your bank typically reflects it within 5–7 business days. UPI refunds are usually faster.

Contact

Anything unclear? Email hello@blendstart.com.